Fast & Free Shipping
30-Day Money-Back Guarantee
100% Customer Satisfaction
Lifetime Customer Support
Fast & Free Shipping
30-Day Money-Back Guarantee
100% Customer Satisfaction
Lifetime Customer Support
Free, No-contact Delivery

Convenient and fast contactless delivery by UPS

Dedicated Customer Support

Available 24/7

Long Term Warranty

Sleemon products are backed by a more than 1-Year Replacement Warranty. Risk-free

FREQUENTLY ASKED QUESTIONS

How do I cancel the order?+

You may cancel an order at any time prior to processing. You may return any of your products for a full refund (not including fees for shipping, White Glove Service, state-based recycling fees, and/or promotional value) subject to the terms and conditions for returns for each of our products.

What is CertiPUR-US certification?+

CertiPUR-US is a certification program administered by a not-for-profit organization.

CertiPUR-US certified foams are:
Made without ozone depleters
Made without PBDEs, TDCPP or TCEP (”Tris”) flame retardants
Made without mercury, lead, and other heavy metals
Made without formaldehyde
Made without phthalates regulated by the Consumer Product Safety Commission
Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)
The memory foam in our products are all CertiPUR-US certified.

What should I prepare if I want to return the product?+

The item must be returned in good condition - no drool, stains or mysterious odors - with the necessary documents, parts and accessories to ensure a full refund - the proof of purchase will be required before processing your refund. When that’s all in order, please submit this form for return authorization.

How do I get my refund? How long will it take for the refund?+

It can take up to 45 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed. Refunds will typically be generated back to the original form of payment within 3-5 business days. However, exact processing times may vary for each financial institution.

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